Frequently Asked Question
What is a Group Buy?In short? The more signups, the greater the discount! That is the basic idea of a group buy. In other words, group buys are when an item has to be bought in a certain number in order to pull the price down to a certain discounted price. It is usually proposed when dealing with industrial items such as computers or in our case, audio software. In order to access such exceptional discounts, people invite others to join the group buy as the more you are, the better the price is...
How can I participate?That is very easy! To join our Group Buys you must simply be a registered member. Once Registered and logged in, you may simply join the current group buy from the group buy page.
Will my personal contact be used for commercial advertising purposes?Your personal informations will never be sold or rented to any third party companies. that would be cutting the branch we are sitting on! Only partner companies from which you might purchase products from DontCrack will receive your email address for obvious product registration and technical support reasons but they have also agreed via our dealer agreement not to sell or rent our customers personal informations.
Does a group buy have time limit?Yes! Traditionally, group buys start and ends on specific dates offering a limited period of time (usually one month) for customers to participate and hopefully obtain the best reductions on specific products.
What is the real-time gauge I see on the current group buy page?Our threshold gauge indicates the percentage of discount reached as the number of registered participants grow. The more participants, the better the discount! A certain discount is reached once the level hits the top of of the buyers/discount line.
The best way to pull the threshold discount up is by actively letting your friends and partners know about our group buy offers and/or by divulging information about our GB offers online through targeted forums and mailing lists such as KVR, Harmony Central, MacMusic.org, Gearslutz and others...
What happens if we overpass the maximum buyers threshold?Well if that happens, we reserve our selves the right to offer you even MORE discount but not less ;-)) So once the top buyers/discount threshold is reached, we may just add a new buyers/discount threshold aiming an even better price. Please note that once a discount threshold has been reached, it is definitely validated! We will never augment the start-up buyers/discount threshold during the group buy...
When Subscribing to the Group Buy, do I commit to anything?Yes you do! Once again the idea of a group buy is to have as many customers committing to purchase as many products as possible in order to get the best discounted price for all participants. So if you do participate to one of our group buys, you certainly do commit in purchasing at least one of the products listed in the group buy offer. We fully count on our customers loyalty as that is the only rule that makes sense in a group buy action.
What happens if I participate to the Group Buy but don't buy anything at the end?Our experience shows that most subscribers do purchase the product they committed to buy as they subscribed to one of our Group Buy actions. We won't blacklist names, emails, IP addresses, etc, as mentioned in our previous FAQ. We actually never did blacklist anyone as we hate such power trips !!! That amendment was simply there following some old manufacturers request that were concerned about the fact that users could subscribe under dozens of names just to pull prices down. So we do monitor IP addresses to avoid such abusive subscriptions but nothing more...
At the end, we simply count on our customers loyalty and we have never been disappointed up to now. But Please do note that while customer discounts are related to the amount of subscribers to the Group Buy, OUR cost price is directly related to real sales ! It is therefore US at DontCrack that plays the most delicate game... So if you do commit in buying a product during one of our attractive group buys, please be loyal and do it in full consciousness!
When do I have to pay for the product I committed to buy?At the end of the group buy, you will receive an email confirmation with a voucher coupon corresponding to the discount threshold that has been reached enabling you do buy the product of your choice from our online store and that, within a 5 days period of time.
May I use the voucher coupon more than once?No, the voucher coupon is only available for a single promoted item!
When do I receive the product I purchased online?At DontCrac[k] you won't have to wait to start using the audio product you purchased. You will instantly receive the license numbers via email to unlock the products you have just bought.
Why should I promote this group buy?Because the more you are, the better the price! Nothing else to add here ;-)
So how can I promote the group buy?Call and email your friends, your partners, your neighbors, E.T... Surf your favorite audio sites and spread the good words in targeted community forums like KVR, Harmony Central, MacMusic.org, Gearslutz and others... All of that is useful to you and others!