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Northern Stars
Northern Stars
AIR Instrument Expansion Pack 3 Complete Upgrade
$149.00 $69.00
by Jason Milversted Date Added: Friday 09 March, 2018
I feel like I need to be honest, completely, for this review.

First, Structure is great......At one point it was right behind Kontakt as best of the Samplers on the market.

The rest are great sounding and playing instruments, with a ton of options.....

Now the bad:

Their customer service sucks. I have had to jump through a ton of hoops (like the review on the select package) to even get someone to be willing to talk to me (After I blasted them publicly on their board). When someone finally got around to answering, on the forum (to show everyone they weren't ignoring us, I guess), they promised to have someone call me, and yes, they never called.

Why did I buy it then?: well, I invested a lot of money on this pack when it was owned by Digidesign/AVID. When I went Pro Tools 11 (64 bit) the plugs just wouldn't work anymore..At that point, I went ahead and paid the darn upgrade fee to get them working in 64 bit. When I did that, I paid an extra fee to keep my files and licenses on their servers and they took the auths off of my Ilok.....

When I upgraded to PT12, they decided to go back to ilok and even though they did not change the actual plugs, here we are being forced to pay another upgrade fee to use the same darn plugs we already have. Oh, wait, they added Riser (oooooh!)

I really was just going to let all of these plugs die, like Air's reputation has......However, why lose the fing investment and the use a great sampler like Structure?.....So, I jumped on this deal before its gone, or I would have to pay more.

Sorry , if I sound peeved.........I am.......AIR never once got back to me and offered me any solutions, other than paying full upgrade price (yes, while websites like this were offering it at a 50% discount)......So, I hope this works and I don't have to pay them any more money for a bit.

Thank you Don't Crack for the great deals, but I feel AIR Music Technology is a "Buy at your own risk" kind of deal and if you are thinking of getting this over Kontakt or Komplete, DONT! I just did because I already own them and don't want to lose access to them.

Rating: 2 of 5 Stars! [2 of 5 Stars!]
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